Last updated: 4 September 2026

This Privacy Policy explains how Digi Checkout Ltd collects, uses, stores and protects your personal information when you visit our website, contact us or enquire about the products and services we promote.

1. Who we are

Digi Checkout Ltd is the data controller responsible for personal information collected directly through this website.

Our details are:

Digi Checkout Ltd
Company number: 16908553
Registered office: 125B Newtown Road, Warsash, Southampton, England, SO31 9GY
Email: info@digicheckout.co.uk

When we refer to “Digi Checkout”, “we”, “us” or “our” in this policy, we mean Digi Checkout Ltd.

2. Our relationship with Teya

Digi Checkout promotes and introduces businesses to payment products and services provided by Teya.

If you ask us about a Teya product or request to be contacted, we may share your details with Teya so that your enquiry or application can be handled. Teya may then process your information as a separate data controller under its own privacy notice.

You can read Teya’s Privacy Notice for information about how Teya processes personal information when providing its services.

Digi Checkout does not process card payments or collect customers’ payment card details through this website.

3. Information we collect

The information we collect depends on how you use our website and communicate with us.

Information you provide

When you complete our contact form, email us or speak to us, we may collect:

• Your first and last name
• Your email address
• Your telephone number
• Your business or company name
• Information about your business
• Details of the products or services you are interested in
• The content of your enquiry
• Any other information you choose to provide

Please do not provide sensitive personal information unless we specifically request it and it is necessary for your enquiry.

Information collected automatically

When you visit our website, we may collect technical and usage information, including:

• Your IP address
• Your browser and device type
• Your operating system
• The pages you visit
• How you arrived at the website
• The date and time of your visit
• How you interact with the website

We collect some of this information through server logs, cookies and analytics technologies. Optional analytics information is only collected where you have provided the required consent.

4. How we use your information

We may use your personal information to:

• Respond to your questions and enquiries
• Contact you about products or services you have requested information about
• Introduce you to Teya or another relevant service provider
• Help arrange a product demonstration, quotation or application
• Manage our relationship with you
• Provide customer support
• Send marketing communications where permitted
• Maintain, secure and improve our website
• Understand how visitors use our website
• Prevent fraud, misuse and security incidents
• Maintain business and accounting records
• Comply with our legal and regulatory obligations
• Establish, exercise or defend legal claims

5. Our lawful bases

Under UK data protection law, we must have a valid reason for processing your personal information. Depending on the circumstances, we may rely on:

Consent
Where you have actively agreed to a particular use of your information, such as receiving certain marketing communications or allowing analytics cookies. You can withdraw your consent at any time.

Contract
Where processing is necessary to take steps at your request before entering into an agreement or to perform an agreement with you.

Legitimate interests
Where processing is reasonably necessary to operate and develop our business, respond to enquiries, provide relevant information, protect our website or maintain our business relationships. We consider your rights and interests before relying on this basis.

Legal obligation
Where we need to process information to comply with a law or regulatory requirement.

6. Sharing your information

We may share your personal information with carefully selected organisations where necessary, including:

• Teya, where you have enquired about or applied for a Teya product or service
• Website hosting, maintenance and IT service providers
• Email, communications and customer-management providers
• Analytics providers, where you have given consent
• Professional advisers, including accountants, insurers and legal advisers
• Regulators, law-enforcement bodies and public authorities where required by law
• Another organisation if our business or assets are sold, transferred or reorganised

We only share information where there is a valid reason to do so. Service providers acting on our behalf are required to protect your information and only use it for the agreed purpose.

If your enquiry is passed to Teya, Teya may contact you directly and will be responsible for its subsequent use of your information.

7. Marketing communications

We may contact you about relevant Digi Checkout products and services where:

• You have asked us to do so
• You have given your consent
• The law otherwise allows us to contact you

You can stop receiving marketing communications at any time by using the unsubscribe option provided or contacting us at info@digicheckout.co.uk.

Stopping marketing messages will not prevent us from contacting you about an existing enquiry, application or business relationship.

8. Cookies and analytics

Our website uses cookies and similar technologies.

Necessary cookies help the website operate correctly and support functions such as security and remembering your cookie choices.

With your permission, we may also use Google Analytics to understand how visitors use our website and identify areas that could be improved.

Optional cookies will only be activated after you provide consent. You can accept, reject or change your choices through our cookie-preference controls.

For more information, please read our Cookie Preferences page.

9. International transfers

Some service providers may process or store personal information outside the United Kingdom.

Where information is transferred internationally, we take reasonable steps to ensure suitable safeguards are in place. These may include UK adequacy regulations, approved contractual protections or other safeguards recognised under UK data protection law.

10. How long we retain information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

The retention period may depend on:

• The nature of your enquiry or relationship with us
• Whether you become a customer
• Legal, accounting or regulatory requirements
• Whether the information is required to resolve a dispute
• The need to establish, exercise or defend legal claims

When information is no longer required, we will securely delete it or anonymise it.

11. Data security

We use appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration or disclosure.

Access to personal information is limited to people and service providers who have a legitimate business need to use it.

Although we take reasonable precautions, no website or internet transmission can be guaranteed to be completely secure.

12. Your data protection rights

Depending on the circumstances, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information
• Ask us to restrict how your information is used
• Object to certain uses of your information
• Request the transfer of information you provided
• Withdraw your consent at any time
• Complain to a data protection regulator

These rights are not absolute and may be subject to legal exemptions.

To exercise your rights, contact us at info@digicheckout.co.uk. We may need to ask for information to confirm your identity before completing your request.

We normally respond to valid requests within one month. You will not usually need to pay a fee.

13. Third-party websites

Our website contains links to third-party websites, including Teya’s website.

We do not control these external websites and are not responsible for their privacy practices. We recommend reading the privacy policy of any third-party website you visit.

14. Changes to this policy

We may update this Privacy Policy when our services, website or legal responsibilities change.

The latest version will always be published on this page with the date it was last updated.

15. Contacting us

If you have questions about this policy, want to exercise your rights or have concerns about how we use your information, contact:

Digi Checkout Ltd
125B Newtown Road
Warsash
Southampton
England
SO31 9GY

Email: info@digicheckout.co.uk

16. Making a complaint

Please contact us first if you have concerns about how we have handled your personal information so that we have an opportunity to investigate.

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk